Operational Turnaround

9 October 2023

A B2B and B2C business faced declining growth and revenues. The founder expressed a desire to step down after ten years of running the company and approached our consultant to oversee the commercial transition, implement operational changes, and achieve specific targets.

Engagement Process

Commercial Transition - we facilitated the transition from a founder driven business to a new operational structure. We oversaw the process as an interim chairman and operational financial and commercial consultant, ensuring continuity and effective decision making during the transition. As an interim chairman, we focused on executing operational strategies and driving the necessary changes to turn the business around.

We identified areas of untapped revenue streams and growth potential, which had not previously been prioritized. We introduced and implemented strategies to capitalize on it.

Cost savings and streamlining - we provided input relating to operational and warehousing processes to enhance efficiency and reduce costs. Implemented a new organizational structure which resulted in operational and cost savings.

Outcome - the 12 month involvement resulted in the following:

Net revenue growth: 30% year over year
Improved profit margins: from 45% to 54% YoY
Streamlined operations and warehousing (from 2 warehouses to 1)
Cost spend significantly reduced
Successful appointment of a new CEO

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